Responsible Gaming
Gaming Should Be Entertainment
At e-galenova.com, we believe that online gambling through Interac casinos should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please play responsibly and within your means.
Set a budget you can afford to lose, treat it as the cost of entertainment, and never gamble more than you can comfortably spare.
Age Verification
You must be at least 18 years of age or the legal age for gambling in your Canadian province/territory to access and use our services. In some provinces, the legal age may be 19. Please verify that you meet your local legal requirements before proceeding.
We are committed to preventing underage gambling and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for bills, rent, food, or other essentials
- Hiding your gambling activities or lying to family and friends
- Spending more time gambling than you intended
- Feeling anxious, irritable, or restless when not gambling
- Experiencing failed attempts to cut back or stop gambling
- Borrowing money to gamble or pay gambling debts
- Neglecting work, school, or relationships due to gambling
- Using gambling to escape problems or emotional distress
- Needing to gamble with larger amounts to achieve the same excitement
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos, including those accessible via e-galenova.com, offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you can lose during a session or time period
- Session Time Limits: Set a maximum duration for your gaming sessions with automatic reminders
- Reality Checks: Receive periodic notifications to reflect on your gambling activity
- Self-Exclusion: Voluntarily exclude yourself from your account for a period you specify, preventing access to your account
- Account Cooling-Off: Take a temporary break from gambling for a set period
We encourage you to use these tools proactively as part of your responsible gaming strategy.
Support Organizations & Resources
If you're struggling with problem gambling, help is available. The following organizations provide confidential support, counseling, and resources:
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Provides evidence-based information and resources for responsible gambling in Canada
- Gamblers Anonymous Canada: Support groups and peer recovery programs across Canada
- Provincial Problem Gambling Helplines: Contact your provincial health ministry or search for "problem gambling" in your province for local resources
International Resources
- National Council on Problem Gambling (USA): www.ncpgambling.org — 1-800-GAMBLER (1-800-426-2537)
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk — Self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
If You Need Help
Reach out today — there is no shame in seeking support. Problem gambling is a treatable condition, and recovery is possible with professional help.
Contact one of the organizations listed above for confidential assistance. Many offer free counseling, support groups, and resources to help you regain control.
If you are in crisis or having thoughts of self-harm, please contact emergency services or a crisis helpline immediately.
Our Commitment
e-galenova.com is committed to promoting responsible gambling practices. We support all efforts to prevent problem gambling and encourage our users to play safely and responsibly. By using our site, you acknowledge that you understand the risks associated with gambling and agree to gamble responsibly.